Post-Sales and Marketing Operations

Purplstack real estate CRM
2 min readAug 16, 2022

Broker and Agent Management

Brokers and agents are key partners for a real estate offering. Purplstack as the Best Real Estate Broker CRM Software in India, allows you an Agent Management module that allows you to manage and track details of agents, right from registrations to payouts. This module also enables you to visualize their performance through reports and dashboards.

  • Register and link brokers
  • Create schemes according to projects
  • Manage brokerage payments based on receipts or slabs
  • Calculate commissions automatically client-wise based on schemes
  • View broker’s performance through dashboards and reports
  • Gain insights into brokers’ adjustments
  • View brokerage payouts reports

Ticket Management

Ensure prompt and seamless resolution of customer issues through the Ticket Management module in Purplstack. Track conversations and fixes as your team work to resolve the customer requests & issues.

  • Generate tickets in real time
  • Assign tickets based on different criteria
  • Manage tickets according to the ticket status
  • Define rules for situations when tickets need to be escalated for prompt action
  • Define auto emails and SMS based on different status
  • Increase accountability and response times within the organization with SLA driven ticket resolution and

Agreements

Timely agreement execution is critical for sale confirmation and further cashflows. The Agreements Module is your one place to track agreement status, store agreements, manage automated agreement documents, and generate reports.

  • Lesser error-prone agreement process, eliminate iterations
  • Generate an agreement checklist
  • Create automated agreements-related documents
  • Calculate agreement collections and amount allocation
  • View exception reports on agreements

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Purplstack real estate CRM
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